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About Us

A nonprofit built to make improvement stick

IMPROVE is a nonprofit, nongovernmental organization located in Beirut, Lebanon. IMPROVE was registered and licensed in 2012. Its mandate is to create sustainable improvement in health systems and organizations in Lebanon and the Region and beyond.

Building an improvement programme, step by step
Improvement, built step by step

Our Mission

To build capacities, create sustainable performance improvement, improve value for services and promote innovative solutions for health systems and organizations.

Our Aim

To ensure that health systems and organizations receive the highest-quality products and services that are based on state-of-the-art evidence and international best practices.

Our Impact

What has changed because we were there

  • IMPROVE has proved to be a leading organization in creating sustainable performance improvement. Since 2012, IMPROVE has led several initiatives nationally and regionally.

  • IMPROVE's work in Lebanon and the Region led to the development and implementation of organizational scorecards and dashboard systems including benchmarking and reporting protocols.

  • IMPROVE built capacity and promoted the application of performance improvement principles in healthcare.

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People trained
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Stakeholders Engaged
Our Approach

What We Have to Offer

Expertise you can count on

Multidisciplinary specialists in health systems, quality, accreditation and data with decades of combined field experience.

Driven by excellence

We hold our work to international best practice and measure ourselves against the same standards we help others meet.

Evidence-informed approach

Decisions grounded in state-of-the-art evidence, validated data and rigorous assessment — never assumption.

Innovation for impact

Practical innovation — scorecards, dashboards and platforms — designed to move real indicators, not to impress.

Principles

How we work

Empowering progress

We equip people and institutions with the skills, tools and confidence to keep improving long after our work together ends.

Customer Centric

Every engagement starts with the people we serve — their context, their constraints and the outcomes that matter to them.

Business transformation

We turn strategy into operating models, governance and day-to-day practice that hold up under real conditions.

Sustainability

Solutions are designed to be owned, funded and sustained locally, not to depend on us indefinitely.

Let us look at your system together

Bring us the problem you cannot get past. We will tell you honestly whether we can help.