Development of national hospital accreditation standards, the scoring system behind them, and the surveyor corps that applies them.
IMPROVE supported the development and roll-out of national accreditation standards for hospitals, including the governance model, the scoring methodology, surveyor recruitment and training, and both mock and actual survey rounds.
Design and implementation of balanced scorecards, dashboard systems, benchmarking and reporting protocols.
Standards, assessment and certification for nurseries and daycares in early childhood development.
Tell us what you are trying to improve. We will tell you honestly whether we can help, and how.